World's 20 best airlines:
Which are the world's best airlines? Travel + Leisure magazine conducted a poll of 76 global airlines on various parameters: cabin comfort, in-flight service, customer service, value, and food.
Singapore Airlines (Rank 1)Singapore Airlines bagged the first position for 17th year in a row. The airline is a favourite among flyers topping in every category of cabin comfort, in-flight service and food.
The impressive A380 first-class suites with sliding doors, 23-inch TVs are added attractions
Air New Zealand (Rank 2)
Air New Zealand scores on cabin comfort, food, and improved in-flight service. The airline also offers cuddle class, a row of three seats that can be converted to a bed
Emirates (Rank 3)
Emirates slipped to the third position this year though it continues to score high on cabin comfort, in-flight service, and food. Airline's customer service and value scores fell this year.
Cathay Pacific (Rank 5)
Asiana Airlines (Rank 6)
Virgin America (Rank 7)
Virgin America is the highest-ranking US airline in the survey. The Red touch-screen system that allows you to order snacks and drinks, shop are a big hit among travellers.
Qatar Airways (Rank 8)
Virgin Atlantic Airways (Rank 9)
Thai International Airways (Rank 10)
Thai Airways retained its position at No.10, maintaining the quality and standards offered last year.
EVA Air (Rank 11)
All Nippon Airways (Rank 12)
All Nippon Airways has slipped to 12th position from 8th as travellers complained about cabin comfort and lack of value.
Qantas Airways (Rank 13)
Japan Airlines (Rank 14)
Air Tahiti Nui (Rank 15)
Air Tahiti Nui's scores slipped across all categories. The survey highlighted the need for better food and cabin comfort.
JetBlue Airways (Rank 16)
Swiss International Air Lines (Rank 17)
EL AL Israel Airlines (Rank 18)
Finnair (Rank 19)
Finnair dropped from 12th place as in-flight service and customer service failed to impress.
Lufthansa (Rank 20)
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